This was our daughter's pediatrician when our daughter was born and we had Kaiser insurance. He was caring and had a good manner with babies.
I did have a concern that my daughter was suffering from silent reflux, but because she wasn't projectile vomiting he dismissed my concerns as colic. I realize that many first-time moms are probably paranoid about things, but I had done extensive research on it and really did believe it to be true. Unfortunately, I did not have the energy at that time to further pursue a second opinion, so we just used non-medicinal methods for controlling it.
The staff was okay in the office, not overly friendly, but decent at their job.