I was thrilled when I called them and they had the specific jazz shoes and size I needed. When I got there, the woman who I spoke with 10 minutes before said they did not have the size I specifically asked for but a size larger. She said she never told me she had the size... I had literally just gotten off the phone with her. She brought out three sizes, all three were bigger than what I had asked for and she made the comment that I had never told her again what size and that my daughter didn't respond to her when she asked - which she never even spoke to my daughter. She was very rude and short with not only me, but my daughter. I will not be returning.