Bon Losee is a school, so when you go there, you have to realize that the person helping you is still "in training." However, they have supervisors who check out the final product before you leave, so you're usually in good hands. They provide a variety of services including haircuts, coloring and highlights, waxing, and manicures/pedicures at a very reasonable price. I have always had good experiences there and find that the employees spend extra time with you to make sure that everything turns out just right. The employees don't get paid (since they are in training), so don't forget to tip them!!