I recently got insurance for vision through Vision Benefits of America. I decided to go to Eye Boutique since it was listed as a place that accepts the insurance.
My experience was terrible from the start. First I had to wait over an hour for my appointment, despite being present for my allotted time slot. Then I was told that I needed to bring the insurance form for them to complete the formalities. I did all that, and the next time I thought everything was settled. When I returned for a follow-up visit for the fitting portion of the lenses, I was harrassed to buy contacts through them and that if I didn't, how it would be a 'huge mistake.' They had a guy whose sole job was to be the insurance handler who treated me with very little respect as if I was unworthy of his little vision shop.
The optometrist was actually very good through all this. Their service by the staff was horrendous. Their prices are astronomically higher. Let's just say that other people from my work have the same insurance and went to other places. They got their eye exams, follow up visit, as well as a year's supply of contacts. I barely had the eye exam covered and was made to pay for a year's supply of lenses.