I wanted to buy my husband a certain book for his birthday and someone reccommended Lee's Spot. When I called to ask if they had it in stock, the person who answered the phone was very uncaring not interested in even trying to find the book. "There are so many books to look from, your just going to have to come in and see for yourself." She didn't even try to show any concern or customer service whatsoever! In this economy, I would have bent over backwards, or at least try to fake SOME concern! Never will I go there or recommend them to anyone!