I recently went there to place a to go order for lunch. Upon walking in the door, no one was there to greet me. At least 3 waiters walked by without even looking at me. I finally had to stop one and ask where I place to go orders. She didn't understand what I was talking about and asked if I wanted a table. Definitely a language barrier.
Finally a manager came and took my order. It wasn't ready for 30 minutes!!! The manager did apologize, but then made excuses about how they have a catering order that is taking up the kitchen and he'd rather it be really busy then have no one in there at all. I saw tables getting their food while sat and waited.. so i know his excuse was just that.. and excuse.
He did reduce my bill, so that was good. When I was finally able to sit down to eat, the food was so disappointing! The Pad Se Ew was way too heavy on the eggs and the tofu was bland and the sauce was bland. Not many veggies either. I also got the eggrolls.. which were so small and had way too much wrapper and not enough filling. The pineapple fried rice was also a disappointment in flavor. I feel ripped off. The manager offered me coupons and stuff.. but I really have no desire to go back.