Dr. Filips shows that he cares about his patients. He never seems put off when they ask medical questions. His examinations are thorough and he ensures that he gets as much information about your symptoms as possible before diagnosis. His staff is also kind to the patients and take care of them well. He is not the kind of doctor that makes patients wait half an hour beyond their scheduled time. His office even had flu vaccine in the winter of 2005 when many others had run out because they placed their order early. He does keep some evening and weekend hours for those who cannot make weekday appointments. I have never felt uncomfortable walking in or out of his office, and I believe that's one of the most important things a doctor can do.