I came into Tri-Sport with my grandparents once, and they were looking for a set of bikes for them. They said that they were recommended by another friend who had bought a bike there recently, and that he was 100% satisfied with everything. I can see why that was..they have lots of different bikes to choose from, and that made it actually easier for my grandparents to choose, because they basically knew what kind they wanted. The people there were extremely helpful and kind to us. They made sure that we knew everything. My grandparents bought there bikes here, and are very happy now with their choice.