Dr. Hanjan has been caring for my kids since they were born, and I recommend her highly to everyone. She always listens intently to your concerns, and doesn't force antibiotics on to your children unnecessarily. She also answers phone questions as quickly as possible, even after hours. The only reason I didn't give the perfect score is that the waiting room is shared by other offices in the building, and there is no way to separate the sick children from the routine-check-up ones in that room. I do see that the staff tries to get the children into the separate exam rooms as soon as available, though.