Their owner has been our family's mechanic since the mid 80's. We've seen him grow from a one man operation to the business he has today. We trust him completely with his recommendations.
In March, our car broke down at night in a bad area. I called him to see if he was still at the shop. He was and gave me the code to his gate so the tow truck driver could drop off the car. I didn't need to show up until the car was fixed.