I have been in here several times with my mother in law and the staff is very friendly. We have been able to walk in without an appointment and they have been able to work us in in a reasonable amount of time. There is plenty of parking and the location is very good. Some of the women are hard to understand because of the heavy accents, but I have always been able to communicate what I needed. They offer pedicures, but I have only had a manicure.