If I could give zero stars, I would. This person was dispatched as part of my home warranty for a leak. He never called me, I had to call him. When I did, he hung up on me the first time. The second time, as I was introducing myself, the guy starts screaming at me for not talking fast enough and I am wasting his time. Then hung up on me. So I tried one more time, thinking maybe it was my reception. When I called again he immediately started screaming at me to stop calling him "lady stop calling me" (so he heard enough to know I was female). The rudest person ever. I'm not sure how his business survives when basic human decency is lacking entirely.