We had the basic WaMu savings & checking accounts when we first moved here. I had no problem with them at all, so I guess this review is a thumbs up for them as well. And I have to admit, their free checking, really is free checking. Just like the commercials advertise!
However, when we bought our house we got our mortgage through Wells Fargo and eventually moved all our accounts there. The customer service has been great on all levels and they provide scads of financial services. Even though you may only need basic services now, someday, you might need more and I'm sure Wells Fargo could accommodate you. (For instance, you could get a Wells Fargo Visa card and attain points by using it. If you spend enough - you could get a snow cone machine! How cool is that!)
P.S. I love the facility in the U-District b/c it's in a big, old, grand building and reminds me of how banks used to look. Like in Mary Poppins!