I cannot believe i am STUCK with this place for 3 more months, but for insurance reasons i cannot switch in the middle of my pregnancy. the first appt i had was terrible, but i chalked it up to the staff having a bad day. but my second appt was even worse, greeted by the lady at the front of the office when you first walk in with the short hair...she says 'who is your doctor?' without even looking up at me...i could barely hear her, and i respnded 'Bell'...so she looked and looked for my appt and said 'who did you say you were seeing today?' i said 'oh im sorry i thought you asked who my dr was' and she SNAPPED at me 'NO I DID NOT ASK YOU WHO YOURE DR IS, I ASKED YOU WHO YOU WERE HERE TO SEE!' I about died! the place is PACKED with women, walking around like they don't know where theyre going, because no one tells them! the girls behind the desk, snicker and talk about the other women in there. The place is nothing more than a baby mill! i've seen only ONE nurse who shows any kind of compassion the rest are RUDE. It's a shame because Dr. Bell is a fantastic doctor, i wonder is she is aware of who works for her. The women working there act as though they are so superior to the patients, meanwhile most of them are not nurses, but simply staff who probably make no more than $12 an hour, if that. If anyone of them worked for me at MY business, which we pride ourselves on customer service and making people feel special, i would fire them without hesitation. At my next appt i can't wait to speak to Dr. Bell about this. Luckily for me, my pregnancy is going just as it should be, without any complications, but i feel bad for those who aren't having a smooth pregnancy, because they have NO concern for anyone.