I have shopped at Silverland religiously for several years. I have been in there when it was slow and when it was full of Christmas shoppers. Every time I have been there, I am warmly greeted, helped throughout my entire shopping time, and made to feel like family. I think these other people must be thinking of some other store with snooty salespeople. The Silverland girls have consistently made me feel genuinely cared for. They have an amazing selection of crosses, jewelry, and gifts. The pandora section is one of my usual stops, and I never feel rushed or pushed. I go in the store with needs and come out satisfied above my expectations.