Dr. Steele is supposed to be a great doctor, but it is a rare occasion to see him. I have usually seen the PA unless I want to "wait" for the doctor to grace me with his presence. Of course that means hours of waiting until he has time. After a skin biopsy seemed infected and I went back to see the doctor (um, PA), I was told to wait, that it could be a long time since I was a walk-in. Um, I wasn't a walk-in, I was in pain from an infected biopsy. When I said that was unacceptable, that I wanted to be seen immediately because of my severe pain and infection, the rude girl at the desk put her hand up and told me "I don't have to deal with this!" and walked away. I never did see the doctor, but did see the PA who did the initial biopsy after I was sent to another office 20 minutes away. He agreed the girl was unprofessional and I should have been seen immediately.