Very friendly staff who patiently asked and looked at pictures of what I wanted for my hair. She made sure she had a good idea of what I wanted before she started to cut. They also had waxing available. I went on a weekday evening and it was busy so I had to wait 20 minutes, but that is unusual. Pricing from around $24 and they give you the option of just cut and go which is less than having a cut and style.