When my long-haired cat got his fur extremely matted in a slight "accident", I called around and Grooming World was the first place that was able to make me an appointment for that same day. The grooming was fast and efficient, and prices were reasonable. My cat, who hates everyone, even seemed to like his groomer somewhat. I've since taken my ferret there for a complete grooming, and she didn't seem to mind the experience too much, either. Although Groomer's World is across town from where I live, I'll definitely continue to take my pets there ... the service is fantastic.