I have to admit, I randomly picked this place out of a list of tax services in the paper, and only chose them because there was a discounted coupon. However, they answered my questions regarding my taxes and expediated the paperwork process. They plus is that they are open on Sundays! I used Liberty Tax Service again this year, got a wonderful tax consultant, Ken, and he helped us so much with maximizing our returns. You can try to do the program at home yourself, but there are so many things that just reading the basic info will not tell you. There are lots of other things you can claim legally to maximize your returns. I already have plans to return to this place next year. And you get $20 off for referring someone else there!