This company has been the single worst experience of my life, and I'm a US Army veteran.
I asked for a townhouse, without downstairs neighbors. I was assured, multiple times by one of their representatives that this property was indeed a townhouse without downstairs neighbors. I arrived at the property to find that it does indeed have downstairs neighbors and the place is actually an apartment. (I was moving cross-country and had no $ for a hotel for an extended period)
It gets worse. I have a dog allergy. The rental listing specifically said "no pets". Ok, cool, a place that doesn't allow pets clearly will not have had pets, right? NOPE. The prior tenant had a dog, and it shed, everywhere... and the landlord almost let them slide on cleanup of all that dog hair. Now some might say, well, that's the landlord lying to Housing Helpers... nope. The rep from HH went to the property and neglected to inform me that yes, there were pets at this property.
Do no use this company, do not use their services, tell others to avoid them... run for the hills... they will lie and lie and lie just to get you to sign on the dotted line for a lease for a property you don't really want, and they prey on those of us moving long distance... without the ability to investigate firsthand prior to signing something.
(this review has been posted on several websites, I'm trying to get the word out that these guys lie like crazy to get people to sign leases)