I had a horrible experience with this place. Before I had used the great headshot reproduction place called Prints Charm'n, I tried this horrible place called Final Print. When I went in there I didn't know what to expect...it was located in a residential neighborhood and was basically just someone's house that they were renting out the office space in. The prices were pretty steep, but I needed my headshots for something I was doing two weeks after that. They promised me my headshots the following week, so I went ahead with them. Ten days later I hadn't heard anything, so I called them and asked what was going on. They said that they hadn't started on them yet because they lost my negatives. I was furious. I probably should have just made an 8x10 and taking it in to get reproduced, but I didn't know any better. A week later they called back and said that they found them, and would get started on them. A month after I made the order, I finally received my reproductions. I didn't get a discount or refund or anything. A horrible experience, and a company I would never recommend to anyone.