I have only had positive experiences at this resale shop. They do not consign, they just buy outright which means you are not going to get as much for your items as you would at a consignment shop. I like their sales that they have where you spend $30 and get $10 store credit and they always have a nice selection of items for girls and boys. I have also found some nice things in their clearance section. They have had some turnover of employees since they opened, but there is one employee that has been there since the beginning and is so nice and friendly and always helps me find some adorable pieces for my children.