Whatever you do, do not use this service to book your travel arrangements. They have the most incompetent staff I've ever seen. Not only did they lose my file, but they were rude about it and overcharged me. They didn't follow the instructions that I gave them in regards to preferences of travel times and hotels. They really don't listen to you at all and have no customer service support whatsoever. Basically, you waste your money with them and would have been better off planning the whole trip yourself. Avoid this place at all costs.