After reading online reviews and hearing recommendations from friends, I went to Showcase Cinemas in Randolph, MA to see WALL-E, my own most anticipated movie of the summer. The theater was crowded, but it was clean and large enough to accommodate the number of people present.
I got to the theater 20 minutes early so I could find a good seat. I ended up waiting a long time, because the movie didn't start until *40 MINUTES* after the scheduled showtime. In addition, the animated short 'Presto' which precedes the feature film was not shown, and the opening sequence of WALL-E was cut off. It took me 10 minutes to track down a manager and the staff was rude when I complained. I got a re-admittance pass but they refused to refund my money.
I've been to smaller theaters, older theaters, and theaters that were not as clean, but I've NEVER been to a theater and had an experience like this. Save your money and go somewhere else.