Great people, great store. Could be a little bigger, but for what it is (a nice local, family-run hardware store) it's perfect.
Knowledgeable staff, always ready to help as soon as you walk in the door. Always plenty of registers open, no waiting.
Decent selection for a store of its size, plus a nice garden center where they really know their stuff.
Great service is the key here, and to top it all off, they have FREE POPCORN! :-)