As I sat in the 'booster' chair, the stylist gave me the once-over and wordlessly took in my requests for what I wanted done. I don't know if he was tired or naturally didn't talk much. The cut was fast, under 18 minutes. He took off a little more than I wanted, but it was a decent job otherwise. I was satisfied with the layered shag. I would recommend this place if you really want to get a haircut while you are shopping. It is in a convenient location.