The day came when I had to get an old pair of heels repaired. I made a trip to the shoe repair shop to see what they could do for me. Shoe stop is pretty good in my standards, they are efficient, straight forward, and you could harldy tell that my repaired strap had been broken before. There was a tiny hint of bumpiness from the blackish glue that they used to seal the repair, but it was not too bad. The prices was average, ended up being about 25% of what I paid for my shoes.