I wouldn't say the animals are mistreated but they could certainly be housed under better conditions. The puppies spend their time on metal wire in small metal cages. The fish tanks are a bare minimum for cleanliness and the bird and small animal section is crowded and slightly smelly. I understand that it's very hard to have a small buisness but if you are going to put dogs in such small cages, then you shouldn't be selling them anyways. Prices are pretty expensive as well. I honestly wouldn't go here and if I had to I would just buy some freshwater fish.