I purchased a new car a few years ago for the first time and hated dealing with all car salesman! Immke was about as good as any of the other places we shopped, but the sales lady was pretty nice. I guess we got an okay deal. The guy who helped us with the financing was okay, but did not explain things as well as I would have liked. We did not have any problems with the paperwork or picking up the car and have not had any problems with the car since.