I had a fuse blow in my computer about a year ago. I took it from place to place, and no one could seem to figure out what was wrong. I decided to try one last place before I threw it out. When I took it to Wholesale Business Machines, they told me they would call and let me know what the problem was. I was expecting to hear another, "well we can't fix it," but when they called I was told the problem had already been fixed. They are wonderful!