Let's get the minor nitpick out of the way - the hours (9:30 am - 5:30 pm) are tough for working parents (or stay at home parents who don't want to shop with their kids) on the peninsula to get their books. Of course, they do have an on line site you can order from. I love, love love the fact that they bring children's music for the price of a new book (which they donate to local literacy charities). In the interests of full disclosure, I've never actually been to this particular program so I can't comment on how crowded it is, but I PLAN TO! The staff is enthusiastic about books and it shows.