When the Insurance Exchange first came to Hanover, they made calls and got people to come in to talk about their insurance. I thought who is this guy and I don't know if I want to talk to a stranger about my insurance, but I made an appointment and went in to talk to Don. Well I was just inside the door when Don came over to talk to my husband and I and I felt like I had known him forever. Now that I do know him forever he is always there just a phone call away and I can ask him for advice about anything. If you need insurance, the Insurance Exchange is the place to go in Hanover!