I dropped off 2 pair of pants to be hemed and asked to try them on for measure but they said no - they would measure against another pair. When I picked them up I asked if they were not right, could I bring them back - was advised yes. Of course, they were about 5 inches to long so I brought them back and the lady told me she was not going to fix them and that I had told them a hem line of 29 (i dont even know what that means exactly) she called me a liar and screamed at me and said she would not deal with me to "go away"!. THe man behind me had shirts with ink stains in them and she advised him the stains were b/c he left a pen in his pocket ????? Please, if you don't want to deal with screaming crazy people blaming you for their mistakes, go somewhere else.