Bellsouth is the worst phone service I've ever had. The whole time I had it I could never check my voicemail and I called at least seven times, each an hour-long conversation. I was finally able to check my messages the week I cancelled my service, but by then it was too late to call anyone back. They charged me a lot for the service and when I complained to them about it, they said that in their records I only called customer service once, when I wasted so much time dealing with them! Vonage has been a dream compared to Bellsouth. Then, a month later I got a $2.50 check from them, (I guess to re-imburse me for the fee they charged to pay with a credit card) but then they sent me a bill for $2.50! The customer representatives in the Bellsouth departments aren't communicating with each other, and I wish they would just leave me alone.