Exchange bank is popular in this area, but is not a nation or statewide chain. Their service is always wonderful. Everytime I go in, the longest wait is only a minute or so. ( I have never waited more than a few moments in line, even on paydays.) The clerks are always efficient and friendly, no matter how busy they are. I began banking with them because they are affliated with a local junior college scholarship program.
We moved and needed to switch banks, but then returned and were glad to switch bank to Exchange Bank. Their customer service is truly 2nd to none.