I called Dr. Bowers on a referral from a friend who has been his patient for years. It was an "emergency", for me at least, since I am blind without my glasses and my glasses were cracked. My old doctor could see me a week later - a WEEK! Dr. Bowers could fit me in that day. He gave me a complete examination and ordered my glasses. Since I have a small head, he suggested children's glasses so I could save money since my vision plan doesn't cover everything. I've had glasses for years and I haven't been a child for years and no one has ever suggested that! The optician in the office is knowledgeable and got my glasses quickly and is happy to adjust my glasses when I bring them in. The receptionist is always pleasant and there is hardly a wait from checking in to being seen.