I occasionally dine at Thai Ginger for lunch, as I work in the area near Factoria. The selection of Thai Restaurants on the Eastside is poor to begin with, and working in that context Thai Ginger delivers good food for what you'd expect from an Eastside establishment.
Lunchtime is crowded, however I never wait longer than 5-10 mins to be seated.
The selection of food is fairly standard~noodle & curry dishes are highlighted, and all are good. However, nothing on the menu has yet to wow me. In contrast, nothing I've tasted has yet disappointed me either. My main disappointment is the Tum-yum soup that is nowhere to be found on the lunch menu.
Service is rushed, which is a plus if you're interested in dining & dashing. However, even so, you feel as though you're just a table to be turned rather than a valued customer~especially as the bill is delivered with the meal on most occasions. Asking for a refill (or even the fact that you need to ask for a refill) is like pulling teeth out of a lion.
Thai Ginger generally offers good food and a standard selection, but the service could stand to see an overhaul.