I worked with this office of First Horizon Home Loans a year ago when I first purchased my house. I was unhappy with the experience for a number of reasons, not the least of which were:
1. There were errors in my loan docs that i caught and corrected
2. I was given inaccurate information (which I relied on) about a potential Home Equity Line of Credit.
I would suggest steering away from this office. You can do better.