I tend to go to Kerbey later in the evening, when it's not very crowded and the staff isn't so rushed. Usually, the food is great - I really like the variety the offer and of course the fact that breakfast is alway available. Their seasonal menu is nice and has some original entrees and appetizers. (I had the sweet potato fries the other night - very good). On occasion, especially during busy times, I've run into sketchy service and partially cooked homefries, but most of the time there are no problems. I'll never stop going as long as I live in Austin.