If your first impression of a doctor's office is the front desk staff, I would think that you would want to get nice, friendly, helpful people to staff the front desk.
Apparently not at this pediatrics office.
The front desk staff (and even some of the nurses who work in the actual back offices) are snooty, rude and unhelpful.
They seem to be bothered by the fact that you are even there, even though you are the reason that THEY are there.
I have been associated with this office for many years, and things have not changed, even though they did change locations and this office is now located near St. Francis Hospital, south.
Just be aware. If they don't care to hire the best, what kind of care is your child receiving?