In this Staples store, you can make copies for a nickel each (bring change - otherwise you have to take the escalator/elevator to the 2nd floor and get in line for the cashier). Sometimes the machines are out of order but there are usually two machines that work -go early to avoid waits. Office supplies like phones, copiers, printer ink - the store brand is cheaper and just as good, etc. are upstairs. If you are buying something that is advertised on sale or comes with a freebie, make sure you bring the ad - sometimes the sale price has not been entered into the computer or staff does not know about special. Mostly, staff are friendly but they have one or two employees who are not helpful and bordering on rude.