We were treated down right badly here. We order arborvitis and had Geurnsey's plant them for us. The trees came with a guarantee. WIthin a month, the trees did not look healthy. WE immediately called and were told that sometimes when trees are transplanted, they appear unhealthy for while and that this was normal. At the end of the summer we called again and at that time they sent someone out to our house. They then told us to wait out the winter, if the trees did not appear healthy in the Spring, then they would remove and replace for free. When the spring came we called and we were told to wait another few weeks to see if the trees took (this is over 1 year after they were planted). Finally, we called and asked for new trees. At this time we were told that we probably purposely damamged those trees and that they would not replace for free. We were livid and will never do business with them again.