They would deliver fresh milk every week to your house. I chose to have their service, because their milk is tasty w/reasonable price and I do not have to go to the store just getting whole milk for our 2 years old son. They carry other products such as eggs, cream, yogurt and more. If we plan to go out of town, we just need to email or call to inform we do not need a service for next week. They are franchise, so depending on where you live, the owner is different and the level of service may be different. How do we pay? We get a bill every month and just leave a check in the delivery box provided.