My husband has been going here for a long time to have the taxes done for his business. We also occasionally had them do our personal income taxes. We have never had a problem with them. Our taxes have always been prepared accuratately and we usually get a refund. They find deductions that you wouldn't even think of if you were doing your own taxes by yourself. You get what you pay for, although their rates seem to be about what others charge. We are very satisfied with them.