When our car came back, we smelled an awful odor of cleaning products that should not be used in a car as well as saw the residue marks left over on the windows. After being in the car for one ride, I realized that my brand new shoes had been completely discolored as if I had stepped in some sort of chemical. When we went to tell them about the incident, we were met with someone who did not seem to know much but offered to have the manager call us back. For weeks, no one called us back until we went again where we were met with a woman who had a nasty attitude saying that she was too busy and barely giving us a second look. In the end, we were offered one coupon for a free car wash as compensation for a $90 pair of shoes. Of course, we refused because for us, that was a joke and we plan on never visiting this establishment again. The only reason I give this place 1 star is because 0 is not possible. Don't go there unless you want to lose your money and your shoes.