The staff that came over from Carolyn's was super nice and very trustworthy. They were relatively quick in their cleaning and came with a 2-3 person crew. We have only had them come once, and for us, it was worth it. I would, however, make sure that you are aware of what you want. We though that they were going to really clean the windows inside and out but they only cleaned the panes and not the window seals. Also, the dusting was not thorough.