Do not do business with The Camera Shop in downtown Tacoma, WA. I dropped off a video cassette to be copied onto a DVD. I called several places and they could do it fairly fast. These people were going to take a couple days longer but the price was right so I went here. Not only was my product not ready when promised but when I told them they told me it would be ready and didn't hold up their end of the bargain, they said they would get it in that day. When I went to pick it up, they wanted to charge me extra for "rushing." They never mentioned that on the phone. I refused to pay the extra charge. I don't recommend using this vendor!