My husband and I had some problems with dental work we had done elsewhere, so we came here mostly out of frustration. Well, problems solved now. Not only was our bad dental work repaired, but we knew straight out how much we would owe after insurance and they set up a payment plan we could afford. It was a win-win situation. The waiting room is calm. The staff is friendly. We also liked the surgeon that my husband was referred to for his wisdom teeth removal. Overall, the experience was NOT like pulling teeth.