I used to use uccu as my bank until I closed my account three
years ago. I was not super impressed by them and moved to
another bank since I got married. Three years later when I want
to open a new account there, they deny me and won't tell me why.
When I go in and contact them I find out that the day after I
cancelled my account there, a payment had processed. Had I been
contacted, this would have been taken care of. UCCU never
contacted me, what they did was sent me straight to collections.
So for three years my credit has had this collections issue to
my name and I had no idea. When I asked why I wasn't informed
of this, I was told that it didn't seem like a large enough
amount of money. Well it was enough to go to collections and
on my credit. I am appauled and disappointed in the service
and business of this company. I can't believe that UCCU would
go behind someones' back and send them to collections when they
would have willingly paid off the payment right then and there.
I will never bank with UCCu again, nor will I ever recommend
them to anyone that I know, but I will strongly tell people not
to bank there due to the irresponsible way in which they handle
their customers. I can't believe that an institution that
handles peoples money would intentionally ruin someones credit
because it didn't seem like a big enough amount.