I'm used to a certain treatment in independent record stores: they know they're better than you, have better musical taste then you, and you're not worth their time.
I've never seen that happen in a bike store until I went to Redmond Cycle. They more or less ignored me, because I don't know enough about bikes. Silly me, I figure that should mean I'd get more help.
I don't plan on returning to Redmond Cycle ever again.